Shipping policy

SHIPPING POLICY
Trinity
Last updated: 30/04/2026

1. Shipping destinations

We ship to: France, United-Kingdom, USA and European Union.
If your country is not available at checkout, we currently do not ship there.

2. Processing time

Orders are typically processed within [X–Y business days] (excluding weekends and public holidays). During peak periods, processing may take longer.

3. Shipping methods and delivery estimates

Available shipping methods, delivery estimates, and shipping fees are displayed at checkout. Delivery estimates are not guaranteed and depend on the carrier and destination.

4. Shipping costs

Shipping costs are calculated and shown at checkout before payment.

5. Tracking

If tracking is available, you will receive a tracking link by email once your order has been dispatched.

6. Customs, duties, and taxes (international)

For deliveries outside your country/region, customs duties, import taxes, and fees may apply. These charges are the customer’s responsibility unless stated otherwise at checkout.

7. Incorrect address / failed delivery

Customers are responsible for providing an accurate delivery address. If a parcel is returned due to an incorrect address or non-collection, we may charge additional shipping/handling fees as permitted by law.

8. Lost, delayed, or damaged parcels

If your parcel is delayed, lost, or arrives damaged, contact us at deezlowin@gmail.com with your order number. We will assist with carrier inquiries and propose an appropriate solution according to the circumstances and applicable law.